When snow falls, maintenance focuses first on clearing main streets, those used by buses, and heavily trafficked paths for pedestrians and cyclists. After addressing these routes, attention shifts to residential streets.
Ploughing typically begins after about 3 centimetres of snowfall. Main streets are usually cleared within 6 hours, while residential streets might take up to 12 hours after snowfall ends. However, heavy snowfall can slow the process.
Property owners’ responsibilities
Property owners are responsible for clearing snow and making sure sidewalks next to their property are safe to walk on. They must also remove snow from their driveway entrances and handle winter upkeep on their land.
Slippery pavement warnings
You can subscribe to a text message service warning you about slippery pavements. A warning message is sent whenever the winter maintenance supervisor notices that the conditions have become dangerously slippery. Sanding the pavements takes time, but the warning reaches the residents immediately. Read more about the slippery pavement warning.